Infrastructure & TechnologyIT Support SpecialistProfessionalBangalore, IN

IBM

Bangalore, Karnataka, India
Remote
2+ years windows support experience
Knowledge of red hat linux mac os ios
Experience with outlook ms office teams
The Technical Support Specialist is responsible for performing a full workload of technical services for IBM employees including device setup, upgrades, and software analysis

Job Summary

  • The Technical Support Specialist is responsible for performing a full workload of technical services for IBM employees including device setup, upgrades, and software analysis.
  • Candidates must possess extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices across various operating systems.
  • IBM offers an environment where employees are encouraged to be courageous, experiment daily, and collaborate with colleagues to drive exceptional outcomes.

Matching Summary

The Technical Support Specialist is responsible for performing a full workload of technical services for IBM employees including device setup, upgrades, and software analysis.

Skills & Requirements

Must-have

  • 2+ years Windows support experience
  • Knowledge of Red Hat Linux Mac OS iOS
  • Experience with Outlook MS Office Teams
  • Strong operational knowledge of diagnostics
  • Ability to diagnose equipment malfunctions

Nice-to-have

  • IT Service Management framework exposure
  • Technical leadership and mentoring skills
  • Experience with multiple platforms
  • Proactive process improvement mindset
  • Excellent communication and customer service

Key Requirements

  • Bachelor's Degree required
  • 2-5 years of professional experience
  • Active listener with flexibility to adapt

Work Rights

Not specified

Tailored Resume

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