Field Services Technician I

Astreya

London, United Kingdom
100% onsite
It service ticket response
Workstation setup
Basic av checks
The Field Services Technician I role focuses on providing technical support for end users and maintaining IT equipment

Job Summary

  • The Field Services Technician I role focuses on providing technical support for end users and maintaining IT equipment.
  • Responsibilities include troubleshooting hardware and software issues and managing ticket documentation.
  • The position requires adherence to safety protocols and client-specific guidelines while delivering high-quality service.

Matching Summary

The Field Services Technician I role focuses on providing technical support for end users and maintaining IT equipment.

Skills & Requirements

Must-have

  • IT service ticket response
  • workstation setup
  • basic AV checks
  • ticket documentation in ITSM tools

Nice-to-have

  • strong communication skills
  • excellent customer service orientation
  • ability to collaborate with teams

Key Requirements

  • High School Diploma or GED
  • IT-related coursework or vocational training preferred
  • CompTIA A+ or similar certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter