Senior Patient Solutions Rep

Cloudmed

Base: $16.00 - $22.95 ph; bonus/equity: not specif...
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Revenue cycle operations experience
High call volume healthcare environment
Insurance claim resolution skills
** Cloudmed is seeking a Senior Patient Solutions Representative to serve as a liaison between patients and healthcare organizations, managing inquiries and concerns with a focus on providing a high-quality patient experience. The role requires prior experience in healthcare call centers and knowledge of revenue cycle operations. **

Job Summary

  • The role serves as a liaison between patients and the healthcare organization to manage questions and concerns professionally.
  • Employees will utilize EMR systems like Epic or Cerner to resolve inquiries regarding patient statements, benefits, and account balances.
  • The company offers comprehensive training, professional development opportunities, and a competitive benefits package for its associates.

Matching Summary

Match Score: 75

** Cloudmed is seeking a Senior Patient Solutions Representative to serve as a liaison between patients and healthcare organizations, managing inquiries and concerns with a focus on providing a high-quality patient experience. The role requires prior experience in healthcare call centers and knowledge of revenue cycle operations. **

Salary

Base: $16.00 - $22.95 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package included

Skills & Requirements

Must-have

  • Revenue cycle operations experience
  • High call volume healthcare environment
  • Insurance claim resolution skills
  • EMR system proficiency (Epic/Cerner/Meditech)
  • Knowledge of HIPAA, PCI, CPT, ICD-10 codes

Nice-to-have

  • Mentoring new hires capability
  • Fast-paced research skills
  • First call resolution focus
  • Professional development mindset

Key Requirements

  • Minimum 1 year in healthcare call center
  • High school diploma or GED required

Work Rights

Not specified

Tailored Resume

Cover Letter