Job Summary

• The Manager – Epic Application Management manages, mentors, and develops a team of Associates, Analysts, Senior Analysts, Application Advisors, and Senior Application Advisors while embodying Nordic maxims and values.
• The Manager EPIC Application Management will have the following key responsibilities, which include but are not limited to: Coaching team members through difficult customer requests while performing expert level troubleshooting and problem-solving to ensure the integrity, integration, and stability of EHR applications for Nordic’s customers.
• Manage multiple complex projects simultaneously while demonstrating success in managing client engagements, including Director and C-level relationships.

Matching Summary

Skills & Requirements

Key Requirements

• Post-secondary education or equivalent experience
• Certification in one or more EHR application module(s)
• 5+ years of experience implementing, training, or supporting EHR modules
• Direct staff management experience
• Prior experience with ticketing systems and change management processes

Work Rights