Patient Scheduling Specialist

Kansashealthsystem

Unknown, Unknown, US
**
High-volume call handling
Accurate patient scheduling
Emr/ehr proficiency
** The Kansas Health System is seeking a Patient Scheduling Specialist to manage patient scheduling and coordinate appointments in a call center environment. The role involves providing customer service, handling a high volume of calls, and ensuring seamless patient experiences in a healthcare setting. **

Job Summary

  • The Patient Scheduling Specialist is responsible for creating a seamless patient experience by coordinating and scheduling appointments for various services including imaging, laboratory, clinic, infusion, treatment, and procedures.
  • This role involves responding to a high-volume of incoming telephone calls, accurately scheduling/re-scheduling/cancelling patient visits, and performing patient registration including demographics and insurance verification.
  • The Specialist will train new employees on department protocols and workflows, evaluate trainee progress, and provide feedback to management.

Matching Summary

Match Score: 75

** The Kansas Health System is seeking a Patient Scheduling Specialist to manage patient scheduling and coordinate appointments in a call center environment. The role involves providing customer service, handling a high volume of calls, and ensuring seamless patient experiences in a healthcare setting. **

Skills & Requirements

Must-have

  • High-volume call handling
  • Accurate patient scheduling
  • EMR/EHR proficiency
  • Insurance verification
  • Customer service skills
  • Attention to detail

Nice-to-have

  • Problem resolution focus
  • Team collaboration
  • Patient advocacy
  • Ethical conduct
  • Adaptability

Key Requirements

  • High School Graduate or GED
  • 2+ years healthcare or contact center experience
  • 1 year UKHS patient scheduling experience
  • Proficient in EPIC EMR and MyChart
  • Ability to schedule complex care regimens

Work Rights

Not specified

Tailored Resume

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