Customer Service Representative

BlueScope Recycling and Materials LLC

Kalama, WA, US
Base: $70,000.00 - $83,570.00 annually; bonus: tar...
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2 years customer service experience
Proficiency in microsoft office suite
Experience with erp or sap software
** BlueScope Recycling and Materials LLC is seeking a Customer Service Representative for a hybrid role based in Kalama, WA, or Rancho Cucamonga, CA. The position involves managing order fulfillment and serving as the primary contact for customers, requiring strong communication skills and experience in customer service within a manufacturing environment. **

Job Summary

  • The purpose of this position is to manage the order fulfilment process and develop strong relationships within our customer base as the key internal contact.
  • This role involves taking orders from customers, inputting them into order management software, and providing technical support on product offers.
  • In addition to base salary, this position is eligible for a targeted annual bonus, health and welfare benefits, and a 401(k) match.

Matching Summary

Match Score: 75

** BlueScope Recycling and Materials LLC is seeking a Customer Service Representative for a hybrid role based in Kalama, WA, or Rancho Cucamonga, CA. The position involves managing order fulfillment and serving as the primary contact for customers, requiring strong communication skills and experience in customer service within a manufacturing environment. **

Salary

Base: $70,000.00 - $83,570.00 annually; Bonus: Targeted annual bonus x; Benefits: Health, welfare, 401(k) match

Skills & Requirements

Must-have

  • 2 years customer service experience
  • Proficiency in Microsoft Office Suite
  • Experience with ERP or SAP software

Nice-to-have

  • Bachelor's degree preferred
  • Project management experience
  • Knowledge of manufacturing processes
  • Strong passion for excellent customer service

Key Requirements

  • Minimum HS Diploma or GED required
  • 2 years customer service experience minimum
  • ERP experience preferred

Work Rights

Not specified

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