Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry
Job Summary
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
Provide Level 2 technical support for Amex GBT Travel Counselor booking applications, Travel PNR quality control and auto ticketing processing applications, Travel Counselor Servicing and Corporate applications.
Flexible benefits are tailored to each country and start the day you do.
Matching Summary
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
Skills & Requirements
Must-have
Level 2 technical support
Travel PNR quality control
auto ticketing processing
GDS systems (Sabre, Amadeus or Travelport)
troubleshoot multi-tiered web-based architectures
SQL queries
log analysis tools
Nice-to-have
customer and client-focused mindset
adaptability to changing environments
collaboration across virtual, global teams
high personal accountability
self-starter and quick learner
Key Requirements
5+ years of technical application support experience
Bachelor’s degree in computer science, Information Technology, Engineering, or equivalent