Quality Control Specialist

ABB Inc

Bangalore, India
Onsite
Customer complaint analysis
Supplier quality performance analysis
Practical problem solving (pps)
As a Customer Quality Control Specialist, you will be responsible for looking after customer complaint analysis and analysis and align with the customer, electronic parts supplier quality performance analysis and support continuous improvement with professional knowledge

Job Summary

  • As a Customer Quality Control Specialist, you will be responsible for looking after customer complaint analysis and analysis and align with the customer, electronic parts supplier quality performance analysis and support continuous improvement with professional knowledge.
  • You will be mainly accountable for Customer Complaint Handling – Manage and resolve customer complaints in a timely manner by coordinating with service engineers, factory quality, and complaint teams.
  • ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings.

Matching Summary

As a Customer Quality Control Specialist, you will be responsible for looking after customer complaint analysis and analysis and align with the customer, electronic parts supplier quality performance analysis and support continuous improvement with professional knowledge.

Skills & Requirements

Must-have

  • Customer complaint analysis
  • Supplier quality performance analysis
  • Practical problem solving (PPS)
  • 8D and CAPA reports
  • IEC 61850 standards
  • DMAIC methodology

Nice-to-have

  • Care, courage, curiosity, collaboration
  • Diversity, inclusion, equal opportunities
  • Customer-oriented mindset

Key Requirements

  • BE/B.Tech in Electrical/Electronic Engineering with 5-7 years
  • Diploma with 6-8 years experience
  • Low-voltage switchgear manufacturing experience
  • Embedded hardware design skills
  • Analog and mixed-signal electronics
  • Power electronics development
  • Microcontroller/microprocessor-based circuit design
  • Communication protocols (I2C, SPI, UART, Ethernet, USB)
  • Electronic components, PCBAs testing
  • Oscilloscopes, multimeters, data analyzers
  • Modbus, Profibus, Profinet, Ethernet, IEC 61850
  • Microsoft Office 365, MS Teams
  • Six Sigma, 7 QC tools

Work Rights

Not specified

Tailored Resume

Cover Letter