Transformation Lead, C&i Operation Transformation, Director

Rbsfuel

End-to-end customer journey transformation
Strategic initiatives delivery
Stakeholder relationship management
You’ll be fully accountable for the transformation blueprint and roadmap, including the business model and architecture while delivering an end-to-end customer journey transformation

Job Summary

  • You’ll be fully accountable for the transformation blueprint and roadmap, including the business model and architecture while delivering an end-to-end customer journey transformation.
  • You’ll own the definition, coordination and delivery of critical, strategic initiatives while managing relationships with key stakeholders.
  • This is your opportunity to steer the strategic vision of the bank along with senior colleagues.

Matching Summary

You’ll be fully accountable for the transformation blueprint and roadmap, including the business model and architecture while delivering an end-to-end customer journey transformation.

Skills & Requirements

Must-have

  • end-to-end customer journey transformation
  • strategic initiatives delivery
  • stakeholder relationship management
  • technology and business change
  • continuous improvement initiatives
  • business case ownership

Nice-to-have

  • strong communication skills
  • proven ability to influence
  • collaboration at different levels
  • strong strategic awareness

Key Requirements

  • Recommendation papers for executive audiences
  • Experience of operational and financial planning
  • Experience of relevant legal policies
  • Background in leading diverse professional teams

Work Rights

Not specified

Tailored Resume

Cover Letter