Senior Support & Reliability Engineer

Iress Australia

Johannesburg, South Africa
Hybrid
Production system monitoring and maintenance
Troubleshoot complex system issues
Implement automation for incident response
The Support Reliability Engineer plays a vital role in ensuring the stability, performance, and reliability of Iress systems used by clients and internal teams

Job Summary

  • The Support Reliability Engineer plays a vital role in ensuring the stability, performance, and reliability of Iress systems used by clients and internal teams.
  • Success in this role means proactively identifying and resolving production issues, automating processes to improve service resilience, and collaborating across teams to reduce incidents and downtime.
  • Our employee benefits are some of the best in the industry, supporting our people at every life stage.

Matching Summary

The Support Reliability Engineer plays a vital role in ensuring the stability, performance, and reliability of Iress systems used by clients and internal teams.

Skills & Requirements

Must-have

  • production system monitoring and maintenance
  • troubleshoot complex system issues
  • implement automation for incident response
  • develop observability tools and scripts
  • participate in incident management

Nice-to-have

  • continuous improvement mindset
  • collaborate across teams effectively
  • adaptable to operational challenges
  • analytical thinking and problem solving

Key Requirements

  • Bachelor's degree in Computer Science or IT
  • 3-5 years production support/DevOps/reliability experience
  • Proficiency in Windows Server administration
  • Proficiency in Linux Server Administration
  • Knowledge of Networking
  • Certification in AWS, Azure, or GCP
  • Proficiency in MSSQL SQL

Work Rights

Not specified

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