Job Summary

• The Application Support Manager for KeystoneMAX serves as the operational, technical, and strategic leader responsible for ensuring the successful day-to-day performance of KeystoneMAX – WBD’s internal production management and delivery platform.
• This role bridges product, engineering, Global Content Operations, vendors, and executive stakeholders, ensuring that technology solutions are stable, well-supported, and continuously optimized.
• The Application Support Manager oversees support strategy, project execution, user adoption, workflow optimization, and cross-team coordination, managing a small team of support technicians.

Matching Summary

Salary

Base: $90,027.00 - $167,193.00 per year; Bonus/Equity: Annual bonuses, short- and long-term incentives, program-specific awards; Benefits: Health insurance, wellness program, life and disability insurance, retirement savings plan, paid holidays, sick time, vacation

Skills & Requirements

Key Requirements

• 3-5 years of experience in media or entertainment
• Previous experience managing a team
• Expertise in requirements gathering
• Familiarity with media workflows
• Proficiency in Microsoft Office Suite

Work Rights