Global Customer Experience & Business Transformation Sr. Manager
Amgen Inc
Lisbon, Portugal
7-10 years leadership experience
Sap s/4hana otc expertise
End-to-end order-to-cash processes
This role is responsible for designing and delivering a fit-for-purpose Order-to-Cash and customer experience strategy that integrates organization, process, technology, and data
Job Summary
This role is responsible for designing and delivering a fit-for-purpose Order-to-Cash and customer experience strategy that integrates organization, process, technology, and data.
The position drives SAP S/4HANA transition and modernization to elevate service quality, expand automation, and scale digital capabilities across the global ecosystem.
Candidates will collaborate with diverse global teams to ensure consistent service delivery while fostering an empowered environment where purpose and performance align.
Matching Summary
This role is responsible for designing and delivering a fit-for-purpose Order-to-Cash and customer experience strategy that integrates organization, process, technology, and data.