Patient Access Rep - Baptist Outpatient- Prn - Availability From 7a - 8p - 8 Hour Shifts - Including Weekends And Holidays
Ochsner Health
New Orleans, LA, US
Fully remote
Patient scheduling and registration
Insurance verification and benefits knowledge
Point-of-service collections
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters
Job Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
This job greets patients and guests in a courteous manner whether via telephone contact or in person, initiates scheduling an appointment or completing the check-in process/admission for patients, and obtains and verifies accurate identification and demographical data.
The employer is an Equal Opportunity Employer and maintains a Compliance & Privacy Program ensuring patient privacy and ethical conduct.
Matching Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
Skills & Requirements
Must-have
Patient scheduling and registration
Insurance verification and benefits knowledge
Point-of-service collections
Data entry and computer skills
Customer service in healthcare setting
Knowledge of billing regulations
Ability to handle confidential patient information
Nice-to-have
Effective verbal and written communication
Strong interpersonal skills
Conflict resolution and decision making
Ability to work collaboratively
Adaptability to diverse patient populations
Key Requirements
High school diploma or equivalent
One year related experience in hospital or medical office
Preferred associate’s degree
Preferred healthcare access or medical assistant certification