Soft Services Area Operations Manager

JLL

Glasgow, United Kingdom
**
Proven experience in operational management
Iosh or equivalent certification
Dsb cleared security clearance
** JLL is seeking a Soft Services Area Operations Manager in Glasgow, responsible for leading cleaning operations while fostering a positive team culture. The ideal candidate should have experience in operational management, leadership capabilities, and a commitment to high standards in service delivery. **

Job Summary

  • The Area Operations Manager is responsible for implementing strategic direction for cleaning operations while ensuring an engaged team culture.
  • Key performance indicators include maintaining staff attrition rates below national standards and achieving all contract KPIs.
  • The role requires leading teams to ensure excellence in health and safety compliance, cleaning standards, and guest interaction.

Matching Summary

Match Score: 75

** JLL is seeking a Soft Services Area Operations Manager in Glasgow, responsible for leading cleaning operations while fostering a positive team culture. The ideal candidate should have experience in operational management, leadership capabilities, and a commitment to high standards in service delivery. **

Skills & Requirements

Must-have

  • Proven experience in operational management
  • IOSH or equivalent certification
  • DSB Cleared security clearance
  • Proficiency in Microsoft Office suite
  • Experience developing others

Nice-to-have

  • Ability to have difficult conversations
  • Innovative and creative mindset
  • High personal standards
  • Organized approach to work
  • Flexible to meet changing needs

Key Requirements

  • Maths and English GCSEs or equivalent
  • IOSH certification or equivalent
  • DSB Cleared status
  • Proven operational management experience
  • Experience in developing staff

Work Rights

Not specified

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