Manage onboarding process for new Informatica customers and work with customer teams to build and enhance their Informatica skillsets
Job Summary
Manage onboarding process for new Informatica customers and work with customer teams to build and enhance their Informatica skillsets.
Assist the customer with identifying and defining use cases for Informatica Products and manage the customer from onboarding through to launch of use case technical and business value.
Develop a trusted advisor relationship with the customer and develop them into reference customers, ensuring high customer satisfaction by surveying customers and orchestrating adjustments to increase satisfaction based on feedback.
Matching Summary
Manage onboarding process for new Informatica customers and work with customer teams to build and enhance their Informatica skillsets.
Skills & Requirements
Must-have
Customer onboarding and adoption
Develop trusted advisor relationships
Data Management domain knowledge
SaaS software experience
Executive-level communication
Nice-to-have
Innovative thinkers
Work-from-anywhere mindset
Passionate about data
Drive meaningful change
Key Requirements
Minimum 5+ years of relevant professional experience
BA/BS or equivalent educational background
Portuguese, Spanish and English language proficiency