Work At Home- Senior Coordinator- Small Business Banking

Capital One

Richmond, United States
On-site
First call resolution capability
Deep knowledge of small business products
Clear and professional communication skills
Capital One is seeking a Senior Coordinator for its Small Business Banking team, focused on providing exceptional customer service and relationship-building with small business customers. The role emphasizes effective communication and adaptability in a dynamic environment

Job Summary

  • This role offers an opportunity to join the Small Business Customer servicing team within Capital One Bank.
  • You will be responsible for providing an unmatched customer experience through first call resolution and deepening relationships.
  • Candidates must be flexible and willing to adapt to enhancements designed for the benefit of our customers.

Matching Summary

Match Score: 85

Capital One is seeking a Senior Coordinator for its Small Business Banking team, focused on providing exceptional customer service and relationship-building with small business customers. The role emphasizes effective communication and adaptability in a dynamic environment.

Skills & Requirements

Must-have

  • First call resolution capability
  • Deep knowledge of small business products
  • Clear and professional communication skills

Nice-to-have

  • Energized by connecting with customers
  • Flexible and willing to adapt
  • Commitment to unmatched customer experience

Key Requirements

  • Experience in customer service or banking preferred
  • Ability to learn various tools and products quickly

Work Rights

Not specified

Tailored Resume

Cover Letter