Front Desk Agent

Sofitel Brisbane Central

Ibiza, Spain
On-site
Guest reception and service
Check-in and check-out procedures
Revenue and additional service charges
Under the supervision of the Head of Reception, you will be responsible for welcoming guests upon arrival, providing efficient service from check-in, throughout their stay, and until check-out

Job Summary

  • Under the supervision of the Head of Reception, you will be responsible for welcoming guests upon arrival, providing efficient service from check-in, throughout their stay, and until check-out.
  • We are looking for a minimum of 2 years of experience in the position, advanced English level, and experience in reservation management tools.
  • Join an innovative and fast-growing international group with a competitive package and many development opportunities, including great discounts at all Ennismore hotels.

Matching Summary

Under the supervision of the Head of Reception, you will be responsible for welcoming guests upon arrival, providing efficient service from check-in, throughout their stay, and until check-out.

Skills & Requirements

Must-have

  • Guest reception and service
  • Check-in and check-out procedures
  • Revenue and additional service charges
  • Cash handling and reconciliation
  • Customer service and issue resolution
  • Advanced English language skills

Nice-to-have

  • Teamwork and collaboration
  • Additional languages are a plus
  • Creative and rewarding environment
  • Passion for creating great experiences

Key Requirements

  • Minimum 2 years of experience
  • Advanced English level
  • Experience in reservation management tools
  • Reside or intend to relocate to Ibiza

Work Rights

Not specified

Tailored Resume

Cover Letter