Sr. Customer Service Representative - Account Manager - On-site, M-f, No Weekends

Wolters Kluwer

Victoria, MN, US
Base: $34,000.00 - $57,500.00 usd; bonus/equity: n...
Onsite
Client onboarding and support
Resource fulfillment management
Invoicing and record maintenance
The Account Manager joins the Account team once a deal has been signed and partners cross-functionally with internal and external stakeholders to deliver full customer support

Job Summary

  • The Account Manager joins the Account team once a deal has been signed and partners cross-functionally with internal and external stakeholders to deliver full customer support.
  • The Account Manager role offers growth potential opportunities, professional development, an engaging team environment, an in-office schedule working from our Victoria, MN location, and amazing benefits.
  • Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.

Matching Summary

The Account Manager joins the Account team once a deal has been signed and partners cross-functionally with internal and external stakeholders to deliver full customer support.

Salary

Base: $34,000.00 - $57,500.00 USD; Bonus/Equity: Not specified; Benefits: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave

Skills & Requirements

Must-have

  • Client onboarding and support
  • Resource fulfillment management
  • Invoicing and record maintenance
  • Cross-functional stakeholder collaboration
  • Proactive client needs anticipation

Nice-to-have

  • Analytical thinking and detail-oriented
  • Adaptable to change and collaborative
  • Passion for client success
  • Enthusiastic and solutions-oriented approach

Key Requirements

  • Business or equivalent bachelor’s-level degree
  • 1-2 years managing accounts
  • Salesforce experience
  • Ability to work in Victoria, MN office

Work Rights

Not specified

Tailored Resume

Cover Letter