Senior Manager- Orm

Carat Australia

Mumbai, Maharashtra, India
Daily moderation of messages
Checking for inappropriate content
Modifying and deleting messages
The purpose of this role is to be responsible for daily moderation of all messages on the message boards, chat rooms and/or messaging applications

Job Summary

  • The purpose of this role is to be responsible for daily moderation of all messages on the message boards, chat rooms and/or messaging applications.
  • Reviews client moderation manuals whilst moderating and escalates issues to the Community Manager.
  • Works closely with the Community Manager(s) on aspects such as rota changes, content issues and legal concerns.

Matching Summary

The purpose of this role is to be responsible for daily moderation of all messages on the message boards, chat rooms and/or messaging applications.

Skills & Requirements

Must-have

  • daily moderation of messages
  • checking for inappropriate content
  • modifying and deleting messages
  • adhering to moderation guidelines
  • maintaining records of deleted messages

Nice-to-have

  • client moderation manual review
  • escalating issues to Community Manager
  • database maintenance
  • collaboration on rota changes
  • collaboration on content issues

Key Requirements

  • Full time
  • Permanent contract

Work Rights

Not specified

Tailored Resume

Cover Letter