Lead Designer

Jetstar Airways

Adelaide, Australia
On-site
Lead digital product design
Customer-centred, usable, accessible design
Shape end-to-end experiences
Lead experience strategy and design direction for key app journeys and capabilities, owning the quality bar for design

Job Summary

  • Lead experience strategy and design direction for key app journeys and capabilities, owning the quality bar for design.
  • Coach and mentor Product Designers and Senior Product Designers, supporting growth in craft, confidence and impact.
  • Enjoy heavily discounted air travel within Australia and across the globe, as well as exclusive deals on accommodation and holidays.

Matching Summary

Lead experience strategy and design direction for key app journeys and capabilities, owning the quality bar for design.

Skills & Requirements

Must-have

  • Lead digital product design
  • Customer-centred, usable, accessible design
  • Shape end-to-end experiences
  • Human-centred design best practice
  • AI-enabled design tools

Nice-to-have

  • Comfortable with complexity and ambiguity
  • Deep understanding of craft
  • Passion for travel experiences
  • Continuous feedback and innovation

Key Requirements

  • Extensive experience leading digital product design
  • Proven ability to lead and influence designers
  • Strong experience shaping end-to-end experiences
  • Clear point of view on design quality
  • Deep understanding of human-centred design
  • Confidence working with senior stakeholders
  • Strong portfolio demonstrating strategic thinking
  • Right to work in Australia / New Zealand

Work Rights

Right to work in Australia / New Zealand

Tailored Resume

Cover Letter