Strategic Customer Coordinator

Sunbelt Rentals

Fort Worth, TX, US
Base: $21.38 - 29.39; bonus/equity: not specified;...
On-site
Exceptional customer service
Professional and efficient service
Centralized point of contact
The Strategic Customer Coordinator is empowered to provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items

Job Summary

  • The Strategic Customer Coordinator is empowered to provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items.
  • This position is considered the one centralized point of contact for these accounts and does whatever is necessary to satisfy the customer’s needs and requests.
  • Sunbelt Rentals offers a comprehensive benefits package to its full-time employees, including health, dental, and vision plans, 401(k) match, and tuition reimbursement options.

Matching Summary

The Strategic Customer Coordinator is empowered to provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items.

Salary

Base: $21.38 - 29.39; Bonus/Equity: Not specified; Benefits: Comprehensive package

Skills & Requirements

Must-have

  • Exceptional customer service
  • Professional and efficient service
  • Centralized point of contact
  • Construction/industrial equipment rental

Nice-to-have

  • Positive approach
  • Probing questions
  • Understanding customer concerns

Key Requirements

  • Previous call center customer service experience
  • Equipment rental or construction industry experience preferred
  • Wynne software experience preferred
  • Bilingual Spanish/English preferred
  • Lifting 25 pounds or more

Work Rights

Not specified

Tailored Resume

Cover Letter