Customer Outreach Coordinator

DCH Academy Honda

Sacramento, US
Base: $15.49ph; bonus/equity: based on appointment...
Not specified (likely in-office given the nature of the role).
Dealership bdc or call center experience
Customer-facing administrative experience
Fast-paced work environment
DCH Academy Honda is seeking a Customer Outreach Coordinator to join their Business Development Center, offering a competitive salary based on performance. The ideal candidate will have experience in a dealership or call center environment and will be responsible for customer engagement and retention efforts

Job Summary

  • Join one of Automotive News' Best Dealerships to Work For in 2025 with a nationally-recognized team culture.
  • The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
  • We offer competitive, performance-based pay with earning potential of $70k to $120k annually, along with comprehensive benefits including Medical, Dental, Vision, 401(k), and an Employee Stock Purchase Plan.

Matching Summary

Match Score: 85

DCH Academy Honda is seeking a Customer Outreach Coordinator to join their Business Development Center, offering a competitive salary based on performance. The ideal candidate will have experience in a dealership or call center environment and will be responsible for customer engagement and retention efforts.

Salary

Base: $15.49/hour; Bonus/Equity: based on appointments shown/sold and manufacturer approvability; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP

Skills & Requirements

Must-have

  • Dealership BDC or call center experience
  • Customer-facing administrative experience
  • Fast-paced work environment
  • Computer and phone skills
  • Written and verbal communication skills

Nice-to-have

  • Team player
  • Performance-minded individual
  • Customer retention focus
  • Motivated to achieve goals

Key Requirements

  • 2+ years dealership BDC or call center experience preferred
  • Customer-facing administrative, retail, and/or hospitality experience
  • Acceptable driving record and valid driver's license
  • High School graduate or equivalent, 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter