Director - People & Culture Operations (canada)

TELUS

Toronto, ON, CA
On-site
Sap human capital management
Successfactors cloud solutions
Canadian payroll compliance
Lead and optimize end-to-end People & Culture operations for Canada, utilizing SAP, Success Factors and Workday systems

Job Summary

  • Lead and optimize end-to-end People & Culture operations for Canada, utilizing SAP, Success Factors and Workday systems.
  • Oversee a large team of operations professionals in the HR, Payroll and Benefits areas of expertise, while fostering a culture of service excellence and continuous improvement.
  • Ensure accurate, timely, and compliant payroll services for Canadian team members including all related government reporting for a national federal and provincially regulated payroll.

Matching Summary

Lead and optimize end-to-end People & Culture operations for Canada, utilizing SAP, Success Factors and Workday systems.

Skills & Requirements

Must-have

  • SAP Human Capital Management
  • SuccessFactors cloud solutions
  • Canadian payroll compliance
  • HR operations
  • service delivery transformation
  • multi-system environments

Nice-to-have

  • strategic vision
  • operational excellence
  • technological & AI acumen
  • continuous improvement
  • innovation
  • customer-centric mindset

Key Requirements

  • University Degree
  • Certified Human Resources Professional (CHRP) or Certified Human Resources Leader (CHRL) designation
  • Payroll Compliance Practitioner (PCP) or Payroll Leadership Professional (PLP) from National Payroll Institute (strongly preferred)
  • HRIS certification (e.g., Workday, SuccessFactors certification) relevant to organization's technology stack (strongly preferred)
  • Minimum 12-15 years of progressive experience in HR operations
  • at least 5-7 years in senior leadership roles
  • Advanced knowledge of English is required

Work Rights

Not specified

Tailored Resume

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