Client Support Specialist

Snappt

$18ph; not specified; not specified
On-site
Excellent customer service skills
Prompt response to inquiries
Solution-based approach
Snappt is building the future of trust in multifamily, verifying millions of applications and preventing millions in fraud-related losses

Job Summary

  • Snappt is building the future of trust in multifamily, verifying millions of applications and preventing millions in fraud-related losses.
  • As a Client Support Specialist, you will be on the front lines helping customers get the most out of their experience with Snappt, providing prompt responses and solutions.
  • Snappt is a remote-first organization that values ownership, curiosity, and accountability, fostering a culture where big challenges are met with bold ideas.

Matching Summary

Snappt is building the future of trust in multifamily, verifying millions of applications and preventing millions in fraud-related losses.

Salary

$18/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Prompt response to inquiries
  • Solution-based approach
  • Data security and discretion
  • Problem-solving skills
  • Passion for product and values

Nice-to-have

  • Positive attitude and empathy
  • Entrepreneurial and creative thinking
  • Commitment to self-development
  • Assume positive intent
  • Embrace play and joy

Key Requirements

  • 1-2 years in Customer Service
  • Strong written and verbal communication
  • Ability to create and modify procedures
  • Flexibility and adaptability
  • Organizational skills
  • Ability to analyze and interpret data

Work Rights

Not specified

Tailored Resume

Cover Letter