Customer Service Advisor | S1 | Everyday Banking | Glasgow

SANTANDER CONSUMER BANK S.p.A

Glasgow, United Kingdom
Base: £25,000; benefits: £500 annual cash allowanc...
Hybrid
First point of contact for customers
Provide empathetic phone support
Handle day-to-day transactions and queries
Santander is evolving into a technology-driven organisation, driving a customer-centric transformation

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation.
  • You will be responsible for acting as the first point of contact for customers over the phone, assisting with transactions, queries, and servicing.
  • Benefits include competitive rewards, 25 days' holiday plus bank holidays, pension contributions, and voluntary healthcare benefits.

Matching Summary

Santander is evolving into a technology-driven organisation, driving a customer-centric transformation.

Salary

Base: £25,000; Benefits: £500 annual cash allowance plus other benefits

Skills & Requirements

Must-have

  • First point of contact for customers
  • Provide empathetic phone support
  • Handle day-to-day transactions and queries
  • Update customer records accurately
  • Build customer relationships and find solutions

Nice-to-have

  • Flexible and can-do attitude
  • Think customer and share ideas
  • Thrive in a high-volume environment
  • Comfortable with a broad range of activities

Key Requirements

  • Right to work in the UK

Work Rights

Must have the right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter