Verify demographic, clinical, financial information
Collect patient liabilities
Ensure patient safety and identity
Greets patient/family members and obtains/verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery
Job Summary
Greets patient/family members and obtains/verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery.
Ensures patient safety and maintains integrity of Electronic Master Patient Index by authenticating patient identity throughout all essential functions.
Informs patient/guarantor of their liabilities and collects appropriate patient liabilities including co-payments, co-insurances, deductibles, and deposits prior to or at the point of registration.
Matching Summary
Greets patient/family members and obtains/verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery.
Skills & Requirements
Must-have
Verify demographic, clinical, financial information
Collect patient liabilities
Ensure patient safety and identity
Maintain electronic master patient index
Adhere to laws and regulations
Customer service and productivity standards
Nice-to-have
Enhance patient experience
Collaborate with other departments
Serve as relief support
Train new colleagues
Personal presence of honesty and integrity
Key Requirements
High school graduate required
One year healthcare provider/payer experience
Working knowledge of third party payer regulations