Resident Services Coordinator -- Roden Cutler Lodge

Anglicare

Gordon, AU
Resident-first mindset
Exceptional communication skills
Strong organisational skills
Be the first point of contact for residents, their families, representatives, and supporters, ensuring they feel welcomed, heard, and supported

Job Summary

  • Be the first point of contact for residents, their families, representatives, and supporters, ensuring they feel welcomed, heard, and supported.
  • Oversee and coordinate Higher Everyday Living services, managing agreements, bookings, service delivery, invoicing, and reporting.
  • Anglicare provides meaningful opportunities and choice, security, stability, and opportunities with a strong, well-established organisation.

Matching Summary

Be the first point of contact for residents, their families, representatives, and supporters, ensuring they feel welcomed, heard, and supported.

Skills & Requirements

Must-have

  • Resident-first mindset
  • Exceptional communication skills
  • Strong organisational skills
  • Proactive problem-solver
  • Subject Matter Expert for IT systems

Nice-to-have

  • Compassion and empathy
  • Relationship building
  • Continuous improvement mindset
  • Collaborative approach

Key Requirements

  • Proven experience in customer service, hospitality, or residential aged care
  • Understanding of aged care standards
  • NDIS Worker Screening Check Clearance may be required

Work Rights

Not specified

Tailored Resume

Cover Letter