Job Summary

• The Clinical Quality Sustainment Coach performs quality reviews of clinical cases and call recordings, delivering direct feedback and coaching to front-line staff to drive quality improvement.
• Responsibilities include serving as a subject matter expert, conducting quality reviews, reinforcing quality principles, and collaborating with teams to address trends and improvement opportunities.
• The role offers a comprehensive benefits package including medical, vision, dental, well-being programs, 401(k), paid time off, and paid holidays.

Matching Summary

Salary

Base: 77,300 - 128,800 USD / yearly; Bonus/Equity: Eligible to participate in an annual bonus plan; Benefits: Comprehensive range of benefits including medical, vision, dental, well-being programs, 401(k), life insurance, tuition reimbursement, 18+ days PTO, paid holidays

Skills & Requirements

Key Requirements

• Active, unrestricted Registered Nurse (RN) license
• Minimum of three (3) years of nursing experience
• Clinical experience in Case Management
• Proficiency with Microsoft Office Suite
• Excellent verbal and written communication skills
• Demonstrated coaching skills
• Strong analytical skills

Work Rights