Lloyds Banking Group - Customer Support - Warrington
Lloyds
Warrington, , GB
Base: £15,720 increasing to £16,170 after 6 months...
Part-time 21 hours per week
Face-to-face customer support
Flexible working hours
You’ll start your journey in one of our branches, providing face‑to‑face support to customers and helping them through important moments with reassurance, guidance and practical support
Job Summary
You’ll start your journey in one of our branches, providing face‑to‑face support to customers and helping them through important moments with reassurance, guidance and practical support.
We offer a wide-ranging benefits package including a generous pension contribution, annual performance-related bonus, private medical benefits, share schemes, and wellbeing initiatives.
Our ambition is to be the leading UK business for diversity, equity and inclusion, creating an environment where everyone can thrive, learn and develop.
Matching Summary
You’ll start your journey in one of our branches, providing face‑to‑face support to customers and helping them through important moments with reassurance, guidance and practical support.
Salary
Base: £15,720 increasing to £16,170 after 6 months; Bonus/Equity: Annual performance-related bonus; Benefits: Pension up to 15%, private medical, share schemes, 22 days holiday plus bank holidays
Skills & Requirements
Must-have
Part-time 21 hours per week
Face-to-face customer support
Flexible working hours
Customer service experience minimum 12 months
Support digital banking services
Empathy and adaptability under pressure
Nice-to-have
Collaborative team player
Commitment to customer care
Ability to build customer relationships quickly
Interest in career progression
Supportive of diversity and inclusion
Key Requirements
Minimum 12 months customer service experience
Part-time availability including Saturdays
No previous financial services experience required