Customer Service Officer (Outlet)

EZYHEALTH HOLDINGS PTE. LTD.

Singapore
Greet prospects and clients warmly
Collect billing and payments accurately
Book and follow up on appointments via phone
The role involves delivering excellent customer service by greeting prospects and answering enquiries promptly

Job Summary

  • The role involves delivering excellent customer service by greeting prospects and answering enquiries promptly.
  • Responsibilities include collecting outstanding billing, printing invoices accurately, and managing appointment bookings via phone calls.
  • Candidates must be able to correspond fluently with both English and Mandarin-speaking clients.

Matching Summary

Match Score: 75

The role involves delivering excellent customer service by greeting prospects and answering enquiries promptly.

Skills & Requirements

Must-have

  • Greet prospects and clients warmly
  • Collect billing and payments accurately
  • Book and follow up on appointments via phone

Nice-to-have

  • Well-groomed and courteous demeanor
  • Meticulous attention to detail
  • Excellent interpersonal communication skills

Key Requirements

  • Minimum 1 year administrative experience as clerk or receptionist
  • Minimum Nitec qualification in any discipline
  • Bilingual capability in English and Mandarin

Work Rights

Not specified

Tailored Resume

Cover Letter