Job Summary

• We are looking for an IT professional with strong experience in user support, Microsoft environments, and IT service management, possessing an analytical profile, leadership capacity, and clear communication skills for global corporate environments.
• Responsibilities include supporting and sustaining corporate environments, analyzing information for decision-making, identifying technical problems, proposing solutions, and supporting continuous improvement of support processes aligned with ITIL best practices.
• Accenture invests in professional development, offering career progression based on merit, fostering diversity, and providing training aligned with market trends and technologies.

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Skills & Requirements

Key Requirements

• Advanced English
• Fluent Portuguese
• ITIL Certification
• Microsoft Certification
• Windows, Outlook, Office Suite experience
• Mobile device knowledge
• Independent work capability
• Strong analytical and problem-solving skills
• Excellent communication skills
• Organized profile with time management

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