Bilingual Customer Service Representative

Driveway

Dallas, TX, United States
Base: $40,000-$60,000; bonus/equity: not specified...
Website support
Customer vehicle purchases
Chat, phone, and crm/email communication
Driveway is the digital retail arm of Lithia & Driveway (LAD) on a mission to make car ownership easy, transparent, and enjoyable

Job Summary

  • Driveway is the digital retail arm of Lithia & Driveway (LAD) on a mission to make car ownership easy, transparent, and enjoyable.
  • The Sell Agent – Customer Experience is responsible for delivering customer website support and coordinating customer vehicle purchases.
  • We Offer Best-in-Class Industry Benefits including competitive pay, Medical, Dental, and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Driveway is the digital retail arm of Lithia & Driveway (LAD) on a mission to make car ownership easy, transparent, and enjoyable.

Salary

Base: $40,000-$60,000; Bonus/Equity: Not specified; Benefits: Best-in-Class Industry Benefits

Skills & Requirements

Must-have

  • website support
  • customer vehicle purchases
  • chat, phone, and CRM/email communication
  • maintain activity log

Nice-to-have

  • strong attention to detail
  • excellent communication skills
  • time management
  • active listening skills
  • critical thinking
  • adapts to change
  • self-motivates
  • focuses on results
  • believes in humility
  • desires to keep learning
  • thrives on a team
  • stays positive

Key Requirements

  • Bilingual
  • Customer Service Representative experience

Work Rights

Not specified

Tailored Resume

Cover Letter