Applications Support Sr Analyst - Assistant Vice President
Citi Handlowy
Irving, Texas, United States
Base: $96,400.00 - $144,600.00; bonus/equity: not ...
On-site
Technical and business support
Application stability and efficiency
Risk assessment and escalation
Citi Handlowy is seeking an experienced Applications Support Senior Analyst for their Irving, Texas location. The role requires significant expertise in application support, including troubleshooting and maintaining business applications while ensuring effective communication with stakeholders
Job Summary
The Application Support Senior Analyst provides technical and business support for users of Citi Applications, focusing on quick resolutions, stability, efficiency, and effectiveness improvements.
Maintains application systems that have completed the development stage and are running in the daily operations of the firm, managing and supporting applications and their operating environments.
Assesses risk and impact of production issues, escalates to management, and partners with development and production support areas to prioritize bug fixes and support tooling requirements.
Matching Summary
Match Score: 85
Citi Handlowy is seeking an experienced Applications Support Senior Analyst for their Irving, Texas location. The role requires significant expertise in application support, including troubleshooting and maintaining business applications while ensuring effective communication with stakeholders.
Salary
Base: $96,400.00 - $144,600.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
technical and business support
application stability and efficiency
risk assessment and escalation
technical support documentation
application releases and analysis
Nice-to-have
coaching and training new recruits
influencing decisions through advice
operating with limited supervision
exercising independence of judgement
Key Requirements
5-8 years experience in Application Support
AI tools adoption, SRE, distributed/mainframe platform support
Experience installing, configuring, or supporting business applications
Experience with programming languages
Advanced execution capabilities
Effective written and verbal communications
Demonstrated analytical skills
Issue tracking and reporting tools
Problem Management Tools knowledge
Bachelor’s/University degree or equivalent experience