Performs a variety of customer service functions and work activities involving direct public contact either on the telephone, electronically, or in person
Job Summary
Performs a variety of customer service functions and work activities involving direct public contact either on the telephone, electronically, or in person.
Provides information on the full range of countywide transit services; processes ride reservations; receives and documents customer comments; sells fares; makes change for customers.
Conducts presentations, assists at community events, and rides buses and visits transit sites to engage the public.
Matching Summary
Performs a variety of customer service functions and work activities involving direct public contact either on the telephone, electronically, or in person.
Salary
$25.98 - $33.87; Not specified; Not specified
Skills & Requirements
Must-have
direct public contact
process sales transactions
handle confidential information
customer outreach
maintain transit system information
Nice-to-have
pleasant and courteous attitude
positive attitude towards C-TRAN
ability to work varied shifts
Key Requirements
4 years of high school or equivalent
moderate knowledge of Microsoft Office Word and Excel