Supervisor-desktop Services

The Ohio State University

Columbus, OH, US
Not specified; not specified; comprehensive benefi...
Supervise it field support staff
Plan design develop desktop services
Fundamental knowledge of desktop hardware
The position is responsible for supervising IT field support staff, processes, and tools that support desktops and end-user devices for The Ohio State University Wexner Medical Center

Job Summary

  • The position is responsible for supervising IT field support staff, processes, and tools that support desktops and end-user devices for The Ohio State University Wexner Medical Center.
  • This technical supervisory role requires fundamental knowledge of desktop hardware, software, printing, and general networking environments to ensure stability and reliability.
  • The university offers comprehensive employee benefits including retirement plans, affordable health insurance, paid leave, and assistance with the Public Service Loan Forgiveness program.

Matching Summary

The position is responsible for supervising IT field support staff, processes, and tools that support desktops and end-user devices for The Ohio State University Wexner Medical Center.

Salary

Not specified; Not specified; Comprehensive benefits including retirement, health, dental, vision, and paid leave

Skills & Requirements

Must-have

  • Supervise IT field support staff
  • Plan design develop desktop services
  • Fundamental knowledge of desktop hardware

Nice-to-have

  • Subject matter expert in desktop strategies
  • Experience with healthcare solutions integration
  • Strong leadership and team direction skills

Key Requirements

  • Bachelor's degree in Computer Sciences or related field
  • 3 years of experience in IT Technology
  • Preferred certifications: ITIL Foundations, Six Sigma/LEAN, A+, Help Desk Manager, Desktop Manager

Work Rights

Not specified

Tailored Resume

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