Not specified; competitive compensation + allowanc...
Proficient in written dutch
Proficiency in spoken and written english
Experience in shared service or bpo environment
The role involves providing accurate information and resolution to clients primarily through written chat channels in Dutch
Job Summary
The role involves providing accurate information and resolution to clients primarily through written chat channels in Dutch.
Candidates will actively contribute to ING's library of client solutions by exploring answers for less common queries.
The position offers the opportunity to work in downtown BGC as part of a diverse, creative, and energized team within one of the world's most innovative digital banks.
Matching Summary
The role involves providing accurate information and resolution to clients primarily through written chat channels in Dutch.
Salary
Not specified; Competitive compensation and allowances mentioned
Skills & Requirements
Must-have
Proficient in written Dutch
Proficiency in spoken and written English
Experience in Shared Service or BPO environment
Ability to follow mandatory process steps
Willingness to work rotating shifts including nights
Nice-to-have
Fresh graduate with maximum 1-year experience
Strong collaborative team player
Proactive in suggesting service improvements
Enthusiastic about helping others succeed
Key Requirements
Fresh Graduate or max 1 year professional experience