Regional Customer Complaint Lead Apac

Syngenta Group

Hyderabad, India
On-site
Seed operations experience
Root cause analysis expertise
Sap quality module proficiency
Lead the complaint handling process for customer complaints within the Regional Vegetables business at Syngenta

Job Summary

  • Lead the complaint handling process for customer complaints within the Regional Vegetables business at Syngenta.
  • Coordinate root cause analyses and monitor the settlement of cases to ensure customer satisfaction and compliance.
  • Provide technical expertise and prepare legal defense reports in cooperation with the legal department for regional products.

Matching Summary

Lead the complaint handling process for customer complaints within the Regional Vegetables business at Syngenta.

Skills & Requirements

Must-have

  • Seed operations experience
  • Root cause analysis expertise
  • SAP quality module proficiency
  • Vegetable product knowledge
  • Legal defense report preparation

Nice-to-have

  • Cross-functional collaboration skills
  • Process improvement initiative
  • Global quality governance experience
  • Training and coaching abilities
  • Cultural diversity awareness

Key Requirements

  • Bachelor/Master's degree in seeds or Quality Management
  • Average experience in seed operations
  • Fluent English reading, writing, and speaking
  • Good horticultural know-how of vegetable products

Work Rights

Not specified

Tailored Resume

Cover Letter