Customer Service Representative

AmeriVet

Competitive pyy; performance bonuses available; no...
Professional phone etiquette
Weekend and holiday availability
Ability to prioritize multiple tasks
The role involves prioritizing appointments, managing client education, and handling lobby triage to ensure efficient daily workflow

Job Summary

  • The role involves prioritizing appointments, managing client education, and handling lobby triage to ensure efficient daily workflow.
  • Employees must demonstrate empathy and remain calm during emergency situations while creating positive first and last impressions for clients.
  • The company offers tailored development programs, competitive pay, performance bonuses, and comprehensive health benefits to support team growth.

Matching Summary

The role involves prioritizing appointments, managing client education, and handling lobby triage to ensure efficient daily workflow.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Weekend and holiday availability
  • Ability to prioritize multiple tasks
  • Problem-solving skills for emergencies
  • Computer efficiency and detail orientation

Nice-to-have

  • Experience with veterinary medical terminology
  • Knowledge of veterinary procedures
  • Empathy for emotional clients
  • Previous customer service experience

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience (preferred)
  • Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone) (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter