Not specified; not specified; best-in-class benefi...
On-site
One year customer service experience
Hr or hris systems experience
Comfortable with metrics-driven environment
ADP is seeking an Associate Client Support Consultant for their Alpharetta, Georgia office, focusing on providing exceptional customer service to clients with 1-49 employees. The role involves troubleshooting, answering queries, and training users on ADP technology, with an emphasis on a collaborative and inclusive workplace culture
Job Summary
You will serve as the front-line for solving clients' challenges including issue resolution and training users on ADP technology.
The role requires thriving in a metrics-driven call center environment while managing a high volume of inbound calls daily.
ADP offers best-in-class benefits starting on Day 1, ongoing training, and opportunities for career advancement in an inclusive culture.
Matching Summary
Match Score: 85
ADP is seeking an Associate Client Support Consultant for their Alpharetta, Georgia office, focusing on providing exceptional customer service to clients with 1-49 employees. The role involves troubleshooting, answering queries, and training users on ADP technology, with an emphasis on a collaborative and inclusive workplace culture.
Salary
Not specified; Not specified; Best-in-class benefits start on Day 1
Skills & Requirements
Must-have
One year customer service experience
HR or HRIS systems experience
Comfortable with metrics-driven environment
Ability to work overtime during peak seasons
Strong verbal and written communication skills
Nice-to-have
Military experience valued
College degree preferred but not required
Culture of inclusion and belonging
Passion for continuous learning
Ability to build client rapport quickly
Key Requirements
At least one year of customer service experience
Experience as an HR/HRIS practitioner with systems knowledge
Availability to work overtime during peak seasons
Military experience considered equivalent to standard experience