Policy Services Officer – Minor Alteration (1 Year Contract)

Prudential Corporation Asia Ltd

Singapore, Singapore
On-site
Process policy services requests
Administer customer change requests
Proficient in ms office
You will be working on processing Policy Services requests from customers on a day-to-day basis

Job Summary

  • You will be working on processing Policy Services requests from customers on a day-to-day basis.
  • Manage day to day execution of customer’s change requests or escalations: Administer customer requests relating to payment frequency, minor alteration changes and statements in accordance to guidelines, service standards and quality.
  • Prudential provides a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions.

Matching Summary

You will be working on processing Policy Services requests from customers on a day-to-day basis.

Skills & Requirements

Must-have

  • Process policy services requests
  • Administer customer change requests
  • Proficient in MS Office
  • Digital mindset

Nice-to-have

  • Keen learner
  • Customer-oriented
  • Good interpersonal skills
  • Problem solving skills

Key Requirements

  • Diploma or Degree holder
  • Knowledge on Life, ILP and term insurance plans

Work Rights

Not specified

Tailored Resume

Cover Letter