Senior Service Supervisor, Field Service

Otis Elevator Co.

Mississauga, Ontario, Canada
**
Field safety management
Customer satisfaction
Operational leadership
** Otis Elevator Co. is seeking a Senior Service Supervisor for its Field Service team in Mississauga, Ontario. The role involves managing field staff, ensuring safety, and enhancing customer satisfaction through operational oversight and training. **

Job Summary

  • The main goal of the role is to provide day-to-day management and training of field staff, including employee selection, field training and safety.
  • This individual will also lead operational efforts and ensure superior customer satisfaction.
  • We offer you remuneration in accordance with local standards plus: Customize for local benefits here including vacation and bonuses.

Matching Summary

Match Score: 75

** Otis Elevator Co. is seeking a Senior Service Supervisor for its Field Service team in Mississauga, Ontario. The role involves managing field staff, ensuring safety, and enhancing customer satisfaction through operational oversight and training. **

Skills & Requirements

Must-have

  • Field safety management
  • Customer satisfaction
  • Operational leadership
  • Technical support
  • Repair order authorization

Nice-to-have

  • Talent driven company
  • Crisis-proof industry
  • Global team
  • Innovative company culture
  • Employee development opportunities

Key Requirements

  • High school education required
  • BA/BS degree preferred
  • At least 5 years relevant work experience
  • Experience leading a team of technicians preferred
  • Elevator industry experience desired

Work Rights

Not specified

Tailored Resume

Cover Letter