Customer Service Return Agent - Austin Bergstrom Airport

Alamo Rent A Car

Austin, TX, US
Base: $16 / hour; bonus: guaranteed $400pmnth week...
Remote
Greet customers using prescribed dialogue
Check vehicles for damage and personal belongings
Process rental returns and review charges
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands

Job Summary

  • Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands.
  • The position offers a starting pay of $16 per hour with a guaranteed weekend shift bonus of $400 per month.
  • Employees receive comprehensive benefits including health insurance, dental, vision, and a 401k with matching profit sharing.

Matching Summary

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands.

Salary

Base: $16 / hour; Bonus: Guaranteed $400/month weekend shift bonus plus sales/customer service bonuses; Benefits: Paid time off, 401k with matching, health/dental/vision/life insurance

Skills & Requirements

Must-have

  • Greet customers using prescribed dialogue
  • Check vehicles for damage and personal belongings
  • Process rental returns and review charges

Nice-to-have

  • Friendly and efficient service environment
  • Ability to document customer satisfaction
  • Self-assessment and skill development focus

Key Requirements

  • High School Diploma or G.E.D. required
  • 3-6 months of customer service experience
  • Valid driver's license with no more than 2 moving violations in past 3 years
  • No drug or alcohol related convictions on driving record in past 5 years
  • Authorized to work in the United States without sponsorship

Work Rights

Must be authorized to work in the United States

Tailored Resume

Cover Letter