Patient Service Representative (psr) - Patient Access

Advocate Aurora Health

BayCare Medical Center, WI, US
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Part-time (2:45 pm - 11:15 pm, friday, saturday, sunday, monday & tuesday)
Hipaa compliance knowledge
Insurance verification skills
Epic electronic medical record proficiency
Advocate Aurora Health is seeking a part-time Patient Service Representative for BayCare Medical Center, WI, to manage patient access tasks, including registration, insurance verification, and ensuring compliance with health regulations. The role requires strong customer service skills and the ability to work in a fast-paced environment

Job Summary

  • The role creates the initial electronic health record that serves as the foundation for all patient care teams.
  • Employees must verify demographic and insurance information while collecting co-pays to ensure timely payment and prevent billing issues.
  • Advocate Health offers a comprehensive suite of benefits including health coverage, retirement plans, and educational assistance.

Matching Summary

Match Score: 85

Advocate Aurora Health is seeking a part-time Patient Service Representative for BayCare Medical Center, WI, to manage patient access tasks, including registration, insurance verification, and ensuring compliance with health regulations. The role requires strong customer service skills and the ability to work in a fast-paced environment.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • Insurance verification skills
  • EPIC electronic medical record proficiency
  • Cash handling and payment collection
  • High-volume patient interaction

Nice-to-have

  • Strong customer service recovery skills
  • Ability to work in fast-paced environment
  • Experience with Medicare/Medicaid rules
  • Independent problem-solving abilities

Key Requirements

  • High School Graduate education required
  • No prior experience required
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter