Igaming Floor Supervisor - Southfield, Mi

Playtech

Southfield, MI, United States
Base: $22.00; bonus: up to $3.00 hourly performanc...
On-site
Live game operations supervision
Multi-state gaming commission regulations compliance
Card dealing, sorting, and shuffling skills
Playtech is seeking an iGaming Floor Supervisor in Southfield, MI, to oversee live game operations and ensure compliance with gaming regulations. The role requires customer service experience, proficiency in Excel, and the ability to manage a fast-paced environment while maintaining professionalism

Job Summary

  • The role involves supervising Live Dealers and Shufflers to ensure compliance with multi-state Gaming Commission Regulations and company policies.
  • Candidates must demonstrate comprehensive mastery of all company-offered games and the ability to deal, sort, shuffle, and count cards.
  • The position offers a pay rate of $22.00 plus up to $3.00 hourly performance bonus along with health benefits and a 401K match.

Matching Summary

Match Score: 85

Playtech is seeking an iGaming Floor Supervisor in Southfield, MI, to oversee live game operations and ensure compliance with gaming regulations. The role requires customer service experience, proficiency in Excel, and the ability to manage a fast-paced environment while maintaining professionalism.

Salary

Base: $22.00; Bonus: Up to $3.00 Hourly Performance Bonus; Benefits: Medical, Dental, Vision, HSA/FSA, LTD/STD, Life Insurance, 401K 4% match

Skills & Requirements

Must-have

  • Live game operations supervision
  • Multi-state Gaming Commission Regulations compliance
  • Card dealing, sorting, and shuffling skills
  • Conflict resolution with guests
  • Technical disruption monitoring
  • Professional demeanor in fast-paced environment

Nice-to-have

  • Excel proficiency at basic to intermediate level
  • MS Office and electronic mail skills
  • Experience with new policy implementation
  • Ability to assist with presenting games
  • Collaboration on studio performance testing

Key Requirements

  • High School Diploma or GED
  • Must be 21 years of age or older
  • At least 1 year of Customer Service Experience
  • Obtain Michigan Gaming License
  • Obtain West Virginia Casino Employee Registration

Work Rights

Must be able to obtain Michigan Gaming License and West Virginia Casino Employee Registration

Tailored Resume

Cover Letter