Forward Deployed Engineering Manager

Cresta

Remote
Remote
Customer-facing engineering experience
Strong software engineering fundamentals
Experience managing engineering teams
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center

Job Summary

  • Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.
  • As Forward Deployed Engineering Manager, you'll lead the team that turns cutting-edge AI into real-world customer success.
  • You'll work alongside world-class teams across product, engineering, and go-to-market.

Matching Summary

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.

Skills & Requirements

Must-have

  • Customer-facing engineering experience
  • Strong software engineering fundamentals
  • Experience managing engineering teams

Nice-to-have

  • Startup or scale-up experience
  • Cross-functional leadership skills
  • Customer empathy

Key Requirements

  • At least 2 years managing engineering teams
  • Experience as a Forward Deployed Engineer
  • Hands-on experience with AI agents

Work Rights

Not specified

Tailored Resume

Cover Letter