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Greystar is seeking a part-time Customer Service Associate to manage property operations and enhance resident experiences. The role involves customer service, administrative tasks, and community event support, requiring strong interpersonal skills and the ability to work as part of a team.
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Job Summary
The role involves providing day-to-day management of the property including marketing, maintenance, and tenancy administration.
Candidates must deliver exceptional resident living by anticipating and exceeding expectations while handling queries and complaints.
The position requires participating in an on-call roster for out-of-hours emergency support and chasing outstanding rent arrears.
Matching Summary
Match Score: 75
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Greystar is seeking a part-time Customer Service Associate to manage property operations and enhance resident experiences. The role involves customer service, administrative tasks, and community event support, requiring strong interpersonal skills and the ability to work as part of a team.
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Skills & Requirements
Must-have
Excellent customer service skills
Proficient in Microsoft Office packages
Fluent English verbal and written communication
Ability to multi-task and prioritise
Knowledge of UK Health and Safety requirements
Nice-to-have
Strong relationship building skills
Experience in sales and leasing activities
Cultural awareness and adaptability
Enthusiasm for delivering exceptional experiences
Key Requirements
Good level of general education
UK Health and Safety legislation knowledge
Significant experience in customer facing service delivery