Paradox helps organizations around the world reimagine recruitment and hiring with the first-of-its-kind conversational recruiting platform
Job Summary
Paradox helps organizations around the world reimagine recruitment and hiring with the first-of-its-kind conversational recruiting platform.
As a Client Success Manager, you will partner with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal or expansions.
Workday offers a flexible work approach combining in-person and remote work, with a culture rooted in integrity, empathy, and shared enthusiasm.
Matching Summary
Paradox helps organizations around the world reimagine recruitment and hiring with the first-of-its-kind conversational recruiting platform.
Salary
Base: $99,800 - $149,600 USD (Chicago); $90,300 - $160,400 USD (Other US locations); Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Not specified
Skills & Requirements
Must-have
Enterprise SaaS solutions experience
Customer success and account management
Technical understanding of complex software
Global cross-functional team collaboration
Client onboarding and training
Product support and troubleshooting
Nice-to-have
HR/recruiting software domain expertise
Executive level relationship building
Account management and adoption planning
Excellent verbal and written communication
Time management and data analysis skills
Flexible work environment
Key Requirements
7+ years customer success or account management (Sr. role)
5+ years customer success or account management (Manager role)
7+ years enterprise SaaS support or implementation (Sr. role)
5+ years enterprise SaaS support or implementation (Manager role)