Patient Access Operations Coordinator Free-standing Ed
Advocate Health
Steele Creek, NC, US
Base: $22.90 - $34.35 ph; bonus/equity: not specif...
Not specified (assumed in-office due to the nature of the role)
Patient access or billing office experience
Hipaa and emtala regulatory compliance knowledge
Epic healthcare system proficiency
Advocate Health is seeking a Patient Access Operations Coordinator for their Steele Creek, NC location. The role involves overseeing daily operations in patient service areas, ensuring compliance with policies, and providing leadership to staff, while also delivering exceptional customer service
Job Summary
This role involves overseeing daily operations of patient service areas to ensure departmental standards and efficiency are met within a free-standing Emergency Department.
The position requires managing supplies, creating staff schedules for optimal efficiency, and supporting HR functions such as interviewing and onboarding.
Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, health benefits, retirement plans, and educational assistance programs.
Matching Summary
Match Score: 85
Advocate Health is seeking a Patient Access Operations Coordinator for their Steele Creek, NC location. The role involves overseeing daily operations in patient service areas, ensuring compliance with policies, and providing leadership to staff, while also delivering exceptional customer service.
Salary
Base: $22.90 - $34.35 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match, Educational Assistance
Skills & Requirements
Must-have
Patient access or billing office experience
HIPAA and EMTALA regulatory compliance knowledge
EPIC healthcare system proficiency
Staff scheduling and leadership skills
Insurance verification and financial collection
Nice-to-have
Exceptional customer service and empathy
Ability to thrive in high-pressure environments
Strong analytical and problem-solving abilities
Notary licensure or CPR certification
Experience with diverse patient populations
Key Requirements
High school diploma or GED required
Two years of Patient Access or related experience
Knowledge of medical terminology and insurance processes