Claims Recovery & Customer Service Officer (1 Year Contract) #NKC

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Contact policyholders for claims recovery
Submit claims to third parties
Follow sops for inbound outbound calls
The role involves contacting and engaging policyholders to support the claims recovery process

Job Summary

  • The role involves contacting and engaging policyholders to support the claims recovery process.
  • Candidates must handle inbound and outbound calls following standard operating procedures while ensuring all activities are properly recorded.
  • The position requires maintaining compliance with regulatory and company risk policies while working towards specific claims recovery targets.

Matching Summary

Match Score: 75

The role involves contacting and engaging policyholders to support the claims recovery process.

Skills & Requirements

Must-have

  • Contact policyholders for claims recovery
  • Submit claims to third parties
  • Follow SOPs for inbound outbound calls
  • Record call activities and outcomes
  • Achieve claims recovery targets

Nice-to-have

  • Identify potential risks or issues
  • Stay aware of industry regulatory updates
  • Perform ad-hoc duties and projects

Key Requirements

  • 1 Year Contract duration
  • Compliance with regulatory policies

Work Rights

Not specified

Tailored Resume

Cover Letter