Creative Lead, Lifecycle & Retention

Jobgether

United States
On-site
Email, sms, push notification strategy
In-app messaging content creation
Brand storytelling and voice development
Jobgether is seeking a Creative Lead for Lifecycle & Retention, who will enhance brand storytelling and customer engagement through impactful communications. This role involves transforming transactional messaging into meaningful interactions across various digital channels while collaborating with cross-functional teams in a dynamic, data-driven environment

Job Summary

  • This role sits at the intersection of brand storytelling, lifecycle marketing, and customer experience to redefine emotional connections with a large consumer audience.
  • You will transform highly functional, transactional communications into meaningful, trust-building interactions across email, SMS, push notifications, and in-app messaging.
  • Working in a fast-growing, data-driven environment, you will shape the voice of the brand from the ground up while collaborating closely with product, growth, design, and customer insights teams.

Matching Summary

Match Score: 85

Jobgether is seeking a Creative Lead for Lifecycle & Retention, who will enhance brand storytelling and customer engagement through impactful communications. This role involves transforming transactional messaging into meaningful interactions across various digital channels while collaborating with cross-functional teams in a dynamic, data-driven environment.

Skills & Requirements

Must-have

  • Email, SMS, push notification strategy
  • In-app messaging content creation
  • Brand storytelling and voice development
  • Customer empathy and trust building
  • Data-driven marketing environment

Nice-to-have

  • Organic brand storytelling experience
  • Community-driven channel management
  • Cross-functional collaboration skills
  • Hands-on individual contributor mindset

Key Requirements

  • Strong writing craft and creativity
  • Experience with lifecycle marketing channels
  • Ability to work as an individual contributor

Work Rights

Not specified

Tailored Resume

Cover Letter